Terms and Conditions

In accordance with Article 10 of Law 34/2002, of July 11th, on the Information Society and Electronic Commerce Services, the following is the identification data of the company that owns the domain www.estremozhotel.com:

• Corporate Name: Roberto & Matias, Lda
• Tax ID: 509 709 907
• Registered office: Urb. da Corcovada – Lote 46 – 8200-664 Albufeira
• Telephone: +351 268 339 950 (chamada para a rede fixa nacional)
• E-mail address:: info@estremozhotel.com 
• Registration Details in the Central Mercantile Register: 

The user is solely responsible for the use of the services, links and hypertext included on this website. Roberto & Matias, Lda is not responsible for the illegitimate use that third parties may make of said material. Nor Roberto & Matias, Lda or any other party involved in the creation, production or supply of this website will be responsible for the damages, costs, losses or direct responsibilities nor the indirect or punitive unforeseen events that could occur due to the access or use of this website. Roberto & Matias, Lda does not guarantee the accuracy of the material contained on this website. Also, Roberto & Matias, Lda will not be responsible for the damages or virus that could infect your computer or any other device of yours due to the use or download of any material on the website.

Copyright

All the audio-visual material, trademarks or any element subject to intellectual or industrial property included on this website belongs to Roberto & Matias, Lda, or has enough rights for its use. The reproduction of said material is only allowed exclusively for personal use and any unauthorised modification, copy, rental, loan, transmission or diffusion is strictly prohibited.

Privacy

Roberto & Matias, Lda informs you that all the personal data received through any form on this website will be handled with the most strict confidentiality in accordance with the entity’s privacy policy as well as with Organic Law 15/1999, of December 13th, of Personal Data Protection. This data will be included in a file which is registered at the Registro General de la Agencia de Protección de Datos (General Registry of the Data Protection Agency). The main purpose of its creation, existence and maintenance is the handling of personal data with the objective of being able to manage the accommodation bookings that are made on this website or to send promotional messages. The recipients of this information are all assigned, registered, holders and contributors of all the departments and associated bodies in which the entity is organised, as well as the official bodies that require the assignment by law. Through the submission of the form, the sender agrees to the automated and documentary data processing of the details included on our database. We may use third-party service providers to process your personal information on our behalf. For example, we may share some information about you with these third parties so that they can contact you directly by e-mail regarding your stay (for example: to obtain post stay reviews about your travel experience). Roberto & Matias, Lda informs you that you have the right to access, modify and cancel your details as well as to notify any alteration or modification which may occur. To exercise such rights and any clarification, you can send an e-mail to: info@estremozhotel.com.

Alternative Consumer Dispute Resolution

In the event of a consumer dispute, the consumer may resort to the following alternative consumer dispute resolution entity: CNIACC – National Centre for Information and Arbitration of Consumer Disputes. Address: Faculty of Law of NOVA University Lisbon, Campolide Campus, 1099-032 Lisbon Website: www.cniacc.pt For the resolution of consumer disputes arising from services provided online, you may also use the Online Dispute Resolution platform (ODR), accessible via the electronic address: http://ec.europa.eu/consumers/odr/. For more information, please consult the Consumer Portal at www.consumidor.gov.pt.